Interactive Communications

Consumers want to communicate with you when and how they want and Informatel has all the cutting edge technology you need to do just that.

We support:

Telephone

Our Interactive Voice Response (IVR) technology provides recorded information, transfers calls to and from call centres and allows callers to direct their own calls via the telephone keypad or speech recognition. 

^ top

Fax

Informatel provides fax services as part of our integrated IVR system and will ensure your fax is optimised and integrated into your overall interactive service. 

^ top

SMS

These days SMS is part of our daily mobile life and Informatel can deliver text, ring tones, logos, games and other links to mobiles and websites via normal mobile numbers or “19” Premium Rate numbers. Choose from a standalone service or one fully integrated into your communications system. 

^ top

MMS

Multimedia Messaging Service (MMS) is a great way to impart large amounts of text, images, audio and video. Our comprehensive set of capabilities will process and send and receive MMS messages dynamically so content is current, personal and optimized for specific handsets.  

^ top

Email

Let us manage this crucial interactive communications channel of your business and ensure it’s an integrated part of any solution. 

^ top

Web

We will seamlessly integrate our interactive solutions into your website or create the components to bring it all together via PC or mobile. 

^ top