Informatel has over 10 years experience with location-based services (LBS) and in that time has developed its own location engine technology that delivers relevant location information directly to the consumer on the go.
^ top
Want a more efficient call centre? Informatel’s cutting edge technology, infrastructure and experience delivers just that.
^ top
The Informatel Newsroom collects and disseminates content 16 hours a day, seven days a week, 365 days a year and expands on demand. Our team of experienced and industry recognised journalists use a variety of methods including AAP news wires, cable television and the web for a broad compelling base of content. It can be delivered as discreet audio or information files or via IVR, Fax, SMS, MMS, Web, WAP and email using an on demand or subscription model.
^ top
Consumers want to communicate with you when and how they want and Informatel has all the cutting edge technology you need to do just that.
^ top
For the last decade Informatel’s extensive communications infrastructure and support processes have earned a well-deserved reputation for successfully running Australia’s largest campaigns and services for clients like the Nine Network. We understand any mass media campaign attracts extensive telephone, SMS and web traffic and we will deal with this traffic reliably and professionally.
^ top
Informatel is one of the original Premium Rate service providers having started in this space nearly 20 years ago.
^ top
The Informatel 24/7 -support team is just a phone call away.
^ top
Case Studies
Customer service levels are paramount for Dodo and Informatel helps deliver innovative customer service capabilities across a number of their expanding product offerrings.
"Dodo has relied on Informatel’s attention to detail and “can do” attitude to get the job done when needed no matter how big or small the challenge may be. We always feel supported by Informatel’s professional team that delivers on time and effectively to meet our growing needs in these competitive times."
Larry Kestelman - Managing Director
Dodo